Your orders will be posted out within 7 (seven) business days after receiving payments. Your orders will arrive between 1-3 days depending on distance from our delivery address in Erenler Mah. 1201. Sok. No:5 B/31 Erenler Sakarya. This period may extend in some regions.
In case of any difficulties caused by us, you will be notified based on your membership information. For this reason, it is important to fill in required membership information correctly. There is no delivery or cargo shipment made on holidays.
Your order will be delivered to you by the contracted cargo companies under the guarantee of EKD TEKSTİL SAN. ve TİC. LTD. ŞTİ .
The products you have purchased will be notified to you by a confirmation e-mail. If any of the products you selected is not available in stock, an e-mail will be sent to you.
www.he-qa.com is an on-line shopping site. It allows multiple users to shop at the same time. Rarely, it may be possible for the customer to buy a product and the product is out of stock, in this case;
If the product you have paid for is out of stock, there is a waiting period of at least 4 (four) days and at most 10 (ten) days. If the product cannot be given to the customer within this period, refund will be given.